Customer Testimonials

Our customers are the healthcare professionals who rely on our service to allow them to effectively carry out their mission, and the thousands of individuals and families we serve in facility settings and in their own homes. We treasure the connection we maintain with our customers and continue to count ourselves lucky to work with so many dedicated professionals.  Their thanks and appreciation are a critical part of how we measure our success and we consistently work with them to ensure we are doing everything we can to provide the highest level of care and responsiveness possible.

The following is a small selection of testimonials from our professional partners and patients:

"Gary,
I want to compliment 2 of your employees, Sarah and Laurie in the respiratory unit. We were on vacation in Burlington, VT last week and on Friday my wife needed more Oxygen than her portable unit would provide. Sarah and Laurie located a source which was close to our route home and arranged for us to pick up a couple tanks to get us home. They were very efficient and helpful and made a scary situation go away. It is just another reason I have recommended your company whenever I can at work.
Thanks"

- Name Redacted for Privacy Reasons

"I want to say thank you. Everyone that works for Cape Medical has been wonderful and was always pleasant and there to answer any questions my Mom or the rest of the family may have had. At this tough time in our lives it is nice to know there were people like you! Thank you again for your help!
Michelle Shelby"

- Michelle Shelby, Daughter of Patient

"I want to let you know how helpful your staff was as I was putting together our new nursing assistant program. From your office staff to your delivery person, every person I dealt with was courteous and helpful. I appreciate it so much, and it reinforces my belief that it is smart to do business locally.
Best regards, Donna Burns, Co-Director"
- Donna Burns, Co-Director, Sandwich Community School

"It’s really the people at Cape Medical who make it so special – they worked with me on their own initiative and without being asked, to get me a newer machine and better supplies. They went far out of their way to take care of me and make me feel like a VIP...I didn't start with them as my provider but I sure am glad they bought the company I did start with because it got better when the took over!"
- William K. Fox, CPAP User and Co-Host of the Fox Robbins Business Show

"I wanted to take this opportunity to let you know that an employee of yours named Chuck went well beyond the call of duty to help my grandmother in-law. He was extremely accommodating and helpful yesterday when my grandmother in-law moved into my in-laws home. Donna (my mother-in-law) could not stop saying how great he was...he even offered her his cell phone number just in-case they had trouble with the bed.  Thank you very much!"
- David Robinson, Patient Family Member

"Work ethic, professionalism and human kindness are the terms I can best use to describe Cape Medical Supply Inc. I am proud and honored to work with such a company and its entire staff."
- Susan G. Strauss, VP Clinical Operations, Hospice & Palliative Care of Cape Cod

"Cape Medical Supply has met all my medical supply needs and expectations, ranging from respiratory hardware fittings and adjustments to mobility assistive devices. CMS has initially and consistently provided the most current equipment and expert service.  The most appreciated characteristic of CMS has been the personal interest that has been expressed to me and my medical condition via phone, home delivery, and home service visits. CMS provides personalized customer care, the most current and up-to-date products and responsive, expert service.  If CMS ever went public, I’d be first in line to buy their stock."
- Bill Hulick, Bi-Pap patient

"We have chosen Cape Medical Supply as our number one provider for rehabilitation supplies, as well as homecare equipment for our patients returning to the community. Customer service and responsiveness to our patients' needs and therapists' requests is excellent. A Cape Medical company representative visits the rehab department on a weekly basis to ensure our satisfaction; it can't get better than that!"
- Denise Burliegh, Occupational Therapist, Harborside Healthcare, Falmouth

"Hi - I just thought you people would like to know that the day you were called for Paul's electric bed he had already left Beth Israel Hospital. However, the bed arrived and was set-up before he reached the house. Now, that's what you call service. Thank you..."
- Letter Sent 12/17/08 (Family could not be reached for permission to release names)

"I have done business with Cape Medical Supply for 15 years. The customer service reps are outstanding and very knowledgeable with all aspects of medical equipment. Aside from great service and prompt delivery of our regular orders, Cape Medical goes out of their way to help us locate equipment for special circumstances."
- Susan Fitzpatrick, Rehab Program Manager, Genesis Rehab at Royal Nursing Center, Falmouth

"Cape Medical Supply is an excellent company. The employees are a happy bunch, that are always willing help by answering questions and tending to our needs. A company that is very service oriented...I consider myself very lucky to have chosen them and would highly recommend Cape Medical. "
- Jim Ryder, Oxygen and CPAP Patient

If you have any feedback for us or would like your Testimonial posted here, please send your quote, with permission to post, to info@capemedical.net