Blog

President Obama Calls for Healthcare Reform

Published on 02/25/09 11:02AM by Gary Sheehan

Citing the growing costs of healthcare on the federal fiscal situation, individual patients and families, small businesses and US global competitivness, President Obama last night called for a renewed focus on healthcare reform.

Home healthcare, when delivered effectively is the preferred way for Americans to receive their care, remai...

Ross, Price Letter Update

Published on 02/24/09 09:50PM by Gary Sheehan

The letter circulating the US House of Representatives garnered 116 known signatures, reports industry advocate the VGM Group.

This is a sizable presence and a great base of folks to continue to build awareness with for our industry and the patients we provide services to.  In MA we saw Congressmen Delahunt, Frank, Olver, McGover...

House Small Business Committee Hearing on DME - You Tube Link

Published on 02/20/09 09:37PM by Gary Sheehan

The House Small Business Committee hearings, which I attended on February 11th in DC are posted onto You Tube.  There is some great testimony from some well respected DME leaders and some fairly poignant questions asked of the CMS offical who was charged with attending the hearing. 

It's truly must-see TV for industry folks ...

Congressman Ross and Congressman Price Circulate Oxygen Protection Letter

Published on 02/19/09 09:34PM by Gary Sheehan

There is a "Dear Colleague" letter circulating the US House of Representatives at the moment which tries to address several of the issues presenting themsselves in the current oxygen legislation.  As of this writing Congressmen Frank, Delahunt, Olver, and McGovern from MA have all signed on, along with approximately 45 other Ho...

Washington DC Recap

Published on 02/17/09 10:14AM by Gary Sheehan

On February 11 I flew to DC to meet with representatives of our elected officials and further discuss current legislative initiatives as well as recap some of the already enacted legislation and the affect it was having on the industry as a whole.  This effort was a part of the AAHomecare fly-in, and there were roughly 200 other attendee...

Thank You Note for Our Legislative Partners

Published on 02/06/09 01:34PM by Gary Sheehan

Next week, as a part of the "AAHomecare on Capitol Hill Day" I will be flying to Washington DC to meet with representatives of our Congressional and Senate leadership.  I have five meetings scheduled with the offices of; Congressman Michael Capuano, Congressman Barney Frank, Congressman Bill Delahunt, Senator Ted Kennedy (HELP ...

An Actual Note

Published on 01/22/09 11:14AM by Gary Sheehan

We send out Customer Satisfaction Questionnaires every month to see how we are doing at fullfilling our number one priority, exceeding the expectations of our customers.  I personally review the 8 question survey as well as the notes or comments that come along with them.  The surveys, while overwhelmingly positive, occasionally poi...

What to do when the power goes down...

Published on 01/13/09 08:41AM by Gary Sheehan

This article from the AP, rightly points out the various issues faced by home patients in the event of a catastrophic power outage.  It is but one of the roles that home oxygen companies play that is continually overlooked by federal reg...

2008 Year in Review

Published on 12/28/08 05:54PM by Gary Sheehan

2008 was another good year for Cape Medical Supply on a number of fronts;

We made major investments in technology to help drive success for years to come; starting with an enhanced phone system in January of 08, we continued to move ahead, nearly changing our billing software before deciding during the beta tests that we were better s...

Medicare Changes

Published on 12/20/08 10:49AM by Gary Sheehan

Effective 01/01/09 we will be taking a 9.5% payment cut on several product categories and home oxygen payments will be capped after 36 months.  This combination of toxic legislative cuts promises to be a challenging time for our industry, as numerous providers wrestle with strategies to survive, and its certain that hundreds, if not thou...

A Kind Note

Published on 12/18/08 04:53PM by Gary Sheehan

Came in the mail today from a patient; names redacted:

Hi -

Just thought you people would like to know that the day you were called for [name redacted] electric bed he had already left Beth Israel Hospital.  However the bed arrived and was set-up before he reached the house.

Now that's what y...

NH Oxygen Patient Dies in Storm

Published on 12/18/08 04:44PM by Gary Sheehan

Tragic story stemming from the recent power outages in NH.  Demonstrates how critical oxygen providers are in caring for their patients, and the necessity to communicate with them about the options they have to protect themselves in the evnet of a storm or outage.

Are you or is someone you know oxygen dependent?  Contact you...

Research Yourself

Published on 12/18/08 02:10PM by Gary Sheehan

Periodically I do a Google search of Cape Medical Supply, then just filter through the results to see what's out in the vast world of the web about our little company.  First, I am amazed at the sheer volume of corporate data that is out there; site after site with detailed breakdowns of key contacts, business profile, etc.  It make...

Do we Need More Spending in Healthcare, or Better Spending in Healthcare?

Published on 12/18/08 01:27PM by Gary Sheehan

The question we face as a country is do we need a dramatic increase in the amount of money spent in healthcare to improve outcomes, or do we need some system overhaul to ensure that the money invested is done so wisely and results in the improved delivery of care? 

Home Oxygen Providers Fill Big Shoes in Storm Aftermath Published on 12/17/08 04:36PM by Gary Sheehan

This is the kind of thing home oxygen providers do across the country every day, which is consistently ignored by Medicare as they make their payment and reimbursement decisions.  Without providers like the ones mentio...

New Website

Published on 12/17/08 02:57PM by Gary Sheehan

We continue to work hard at updating and refurbishing our new website and look forward to a full public launch sometime in the middle of Q109. 

It's a long overdue refresh designed to give us added functionality, more up to date information, and a fresh look that matches our overall image in other areas.

We welcome input ...

This blog is written and maintained by Cape Medical Supply Chief Executive Officer, Gary Sheehan.  We hope it serves as an entertaining and educational look at the home medical equipment and respiratory care industry...some good information, a few laughs and a sharp look inside a fast growing company that is wholly dedicated to improving the customer experience.

 

 

 

  

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HME News Blog

AAHomecare Blog

Wall Street Journal Health Blog

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