A Kind Note
Published on 12/18/08 04:53PM by Gary SheehanCame in the mail today from a patient; names redacted:
Hi -
Just thought you people would like to know that the day you were called for [name redacted] electric bed he had already left Beth Israel Hospital. However the bed arrived and was set-up before he reached the house.
Now that's what you call service,
Thank you, [name redacted]
Stuff like this makes my day...
This blog is written and maintained by Cape Medical Supply Chief Executive Officer, Gary Sheehan. We hope it serves as an entertaining and educational look at the home medical equipment and respiratory care industry...some good information, a few laughs and a sharp look inside a fast growing company that is wholly dedicated to improving the customer experience.
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